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-rw-r--r--python/vyos/airbag.py77
1 files changed, 53 insertions, 24 deletions
diff --git a/python/vyos/airbag.py b/python/vyos/airbag.py
index b0565192d..b7838d8a2 100644
--- a/python/vyos/airbag.py
+++ b/python/vyos/airbag.py
@@ -13,22 +13,30 @@
# You should have received a copy of the GNU Lesser General Public
# License along with this library. If not, see <http://www.gnu.org/licenses/>.
-import os
import sys
-import logging
-import logging.handlers
from datetime import datetime
from vyos import debug
from vyos.config import Config
+from vyos.logger import syslog
from vyos.version import get_version
-from vyos.util import run
-
+from vyos.version import get_full_version_data
# we allow to disable the extra logging
DISABLE = False
+_noteworthy = []
+
+def noteworthy(msg):
+ """
+ noteworthy can be use to take note things which we may not want to
+ report to the user may but be worth including in bug report
+ if something goes wrong later on
+ """
+ _noteworthy.append(msg)
+
+
# emulate a file object
class _IO(object):
def __init__(self, std, log):
@@ -59,12 +67,19 @@ def bug_report(dtype, value, trace):
sys.stdout.flush()
sys.stderr.flush()
- information = {
+ information = get_full_version_data()
+ trace = '\n'.join(format_exception(dtype, value, trace)).replace('\n\n','\n')
+ note = ''
+ if _noteworthy:
+ note = 'noteworthy:\n'
+ note += '\n'.join(_noteworthy)
+
+ information.update({
'date': datetime.now().strftime('%Y-%m-%d %H:%M:%S'),
- 'version': get_version(),
- 'trace': format_exception(dtype, value, trace),
+ 'trace': trace,
'instructions': COMMUNITY if 'rolling' in get_version() else SUPPORTED,
- }
+ 'note': note,
+ })
sys.stdout.write(INTRO.format(**information))
sys.stdout.flush()
@@ -82,19 +97,14 @@ def intercepter(dtype, value, trace):
pdb.pm()
-def InterceptingLogger(address, _singleton=[False]):
+def InterceptingLogger(_singleton=[False]):
skip = _singleton.pop()
_singleton.append(True)
if skip:
return
- logger = logging.getLogger('VyOS')
- logger.setLevel(logging.DEBUG)
- handler = logging.handlers.SysLogHandler(address='/dev/log', facility='syslog')
- logger.addHandler(handler)
-
# log to syslog any message sent to stderr
- sys.stderr = _IO(sys.stderr, logger.critical)
+ sys.stderr = _IO(sys.stderr, syslog.critical)
# lists as default arguments in function is normally dangerous
@@ -124,29 +134,46 @@ except:
# running testing so we are checking that we are on the router
# as otherwise it prevents dpkg-buildpackage to work
if get_version() and insession:
- InterceptingLogger('/run/systemd/journal/dev-log')
+ InterceptingLogger()
InterceptingException(intercepter)
# Messages to print
+# if the key before the value has not time, syslog takes that as the source of the message
FAULT = """\
-Date: {date}
-VyOS image: {version}
+Report Time: {date}
+Image Version: VyOS {version}
+Release Train: {release_train}
+
+Built by: {built_by}
+Built on: {built_on}
+Build UUID: {build_uuid}
+Build Commit ID: {build_git}
+
+Architecture: {system_arch}
+Boot via: {boot_via}
+System type: {system_type}
+
+Hardware vendor: {hardware_vendor}
+Hardware model: {hardware_model}
+Hardware S/N: {hardware_serial}
+Hardware UUID: {hardware_uuid}
{trace}
+{note}
"""
INTRO = """\
VyOS had an issue completing a command.
-We are sorry that you encountered a problem with VyOS.
+We are sorry that you encountered a problem while using VyOS.
There are a few things you can do to help us (and yourself):
{instructions}
-PLEASE, when reporting, do include as much information as you can:
-- do not obfuscate any data (feel free to send us a private communication with
- the extra information if your business policy is strict on information sharing)
+When reporting problems, please include as much information as possible:
+- do not obfuscate any data (feel free to contact us privately if your
+ business policy requires it)
- and include all the information presented below
"""
@@ -163,6 +190,8 @@ COMMUNITY = """\
SUPPORTED = """\
- Make sure you are running the latest stable version of VyOS
the code is available at https://downloads.vyos.io/?dir=release/current
-- Contact us on our online help desk
+- Contact us using the online help desk
https://support.vyos.io/
+- Join our community on slack where our users exchange help and advice
+ https://vyos.slack.com
""".strip()