# Copyright 2019-2020 VyOS maintainers and contributors # # This library is free software; you can redistribute it and/or # modify it under the terms of the GNU Lesser General Public # License as published by the Free Software Foundation; either # version 2.1 of the License, or (at your option) any later version. # # This library is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # Lesser General Public License for more details. # # You should have received a copy of the GNU Lesser General Public # License along with this library. If not, see . import os import sys from datetime import datetime from vyos import debug from vyos.config import Config from vyos.version import get_version from vyos.util import run from vyos.logger import syslog # we allow to disable the extra logging DISABLE = False # emulate a file object class _IO(object): def __init__(self, std, log): self.std = std self.log = log def write(self, message): self.std.write(message) if DISABLE: return for line in message.split('\n'): s = line.rstrip() if s: self.log(s) def flush(self): self.std.flush() def close(self): pass # The function which will be used to report information # to users when an exception is unhandled def bug_report(dtype, value, trace): from traceback import format_exception sys.stdout.flush() sys.stderr.flush() information = { 'date': datetime.now().strftime('%Y-%m-%d %H:%M:%S'), 'version': get_version(), 'trace': '\n'.join(format_exception(dtype, value, trace)), 'instructions': COMMUNITY if 'rolling' in get_version() else SUPPORTED, } sys.stdout.write(INTRO.format(**information)) sys.stdout.flush() sys.stderr.write(FAULT.format(**information)) sys.stderr.flush() # define an exception handler to be run when an exception # reach the end of __main__ and was not intercepted def intercepter(dtype, value, trace): bug_report(dtype, value, trace) if debug.enabled('developer'): import pdb pdb.pm() def InterceptingLogger(_singleton=[False]): skip = _singleton.pop() _singleton.append(True) if skip: return # log to syslog any message sent to stderr sys.stderr = _IO(sys.stderr, syslog.critical) # lists as default arguments in function is normally dangerous # as they will keep any modification performed, unless this is # what you want to do (in that case to only run the code once) def InterceptingException(excepthook,_singleton=[False]): skip = _singleton.pop() _singleton.append(True) if skip: return # install the handler to replace the default behaviour # which just prints the exception trace on screen sys.excepthook = excepthook # Do not attempt the extra logging for operational commands try: # This fails during boot insession = Config().in_session() except: # we save info on boot to help debugging insession = True # Installing the interception, it currently does not work when # running testing so we are checking that we are on the router # as otherwise it prevents dpkg-buildpackage to work if get_version() and insession: InterceptingLogger() InterceptingException(intercepter) # Messages to print # if the key before the value has not time, syslog takes that as the source of the message FAULT = """\ Fault Time: {date} VyOS image: {version} {trace} """ INTRO = """\ VyOS had an issue completing a command. We are sorry that you encountered a problem with VyOS. There are a few things you can do to help us (and yourself): {instructions} PLEASE, when reporting, do include as much information as you can: - do not obfuscate any data (feel free to send us a private communication with the extra information if your business policy is strict on information sharing) - and include all the information presented below """ COMMUNITY = """\ - Make sure you are running the latest version of the code available at https://downloads.vyos.io/rolling/current/amd64/vyos-rolling-latest.iso - Consult the forum to see how to handle this issue https://forum.vyos.io - Join our community on slack where our users exchange help and advice https://vyos.slack.com """.strip() SUPPORTED = """\ - Make sure you are running the latest stable version of VyOS the code is available at https://downloads.vyos.io/?dir=release/current - Contact us on our online help desk https://support.vyos.io/ """.strip()