From 1169b4298bb8bce5cb36f8fa8601d63c30abe67b Mon Sep 17 00:00:00 2001 From: Thomas Mangin Date: Mon, 20 Apr 2020 17:04:56 +0100 Subject: airbag: T2186: improve information reported --- python/vyos/airbag.py | 46 ++++++++++++++++++++++++----------- python/vyos/util.py | 35 ++++++++++++++++++++++---- python/vyos/version.py | 66 +++++++++++++++++++++++++++++++++++++++----------- 3 files changed, 114 insertions(+), 33 deletions(-) (limited to 'python') diff --git a/python/vyos/airbag.py b/python/vyos/airbag.py index a2e9de491..6698aa404 100644 --- a/python/vyos/airbag.py +++ b/python/vyos/airbag.py @@ -13,15 +13,14 @@ # You should have received a copy of the GNU Lesser General Public # License along with this library. If not, see . -import os import sys from datetime import datetime from vyos import debug from vyos.config import Config -from vyos.version import get_version -from vyos.util import run from vyos.logger import syslog +from vyos.version import get_version +from vyos.version import get_full_version_data # we allow to disable the extra logging DISABLE = False @@ -57,12 +56,14 @@ def bug_report(dtype, value, trace): sys.stdout.flush() sys.stderr.flush() - information = { + information = get_full_version_data() + trace = '\n'.join(format_exception(dtype, value, trace)).replace('\n\n','\n') + + information.update({ 'date': datetime.now().strftime('%Y-%m-%d %H:%M:%S'), - 'version': get_version(), - 'trace': '\n'.join(format_exception(dtype, value, trace)), + 'trace': trace, 'instructions': COMMUNITY if 'rolling' in get_version() else SUPPORTED, - } + }) sys.stdout.write(INTRO.format(**information)) sys.stdout.flush() @@ -125,8 +126,23 @@ if get_version() and insession: # if the key before the value has not time, syslog takes that as the source of the message FAULT = """\ -Fault Time: {date} -VyOS image: {version} +Report Time: {date} +Image Version: VyOS {version} +Release Train: {release_train} + +Built by: {built_by} +Built on: {built_on} +Build UUID: {build_uuid} +Build Commit ID: {build_git} + +Architecture: {system_arch} +Boot via: {boot_via} +System type: {system_type} + +Hardware vendor: {hardware_vendor} +Hardware model: {hardware_model} +Hardware S/N: {hardware_serial} +Hardware UUID: {hardware_uuid} {trace} """ @@ -134,13 +150,13 @@ VyOS image: {version} INTRO = """\ VyOS had an issue completing a command. -We are sorry that you encountered a problem with VyOS. +We are sorry that you encountered a problem while using VyOS. There are a few things you can do to help us (and yourself): {instructions} -PLEASE, when reporting, do include as much information as you can: -- do not obfuscate any data (feel free to send us a private communication with - the extra information if your business policy is strict on information sharing) +When reporting problems, please include as much information as possible: +- do not obfuscate any data (feel free to contact us privately if your + business policy requires it) - and include all the information presented below """ @@ -157,6 +173,8 @@ COMMUNITY = """\ SUPPORTED = """\ - Make sure you are running the latest stable version of VyOS the code is available at https://downloads.vyos.io/?dir=release/current -- Contact us on our online help desk +- Contact us using the online help desk https://support.vyos.io/ +- Join our community on slack where our users exchange help and advice + https://vyos.slack.com """.strip() diff --git a/python/vyos/util.py b/python/vyos/util.py index b1d95fbbf..7a1f39ff2 100644 --- a/python/vyos/util.py +++ b/python/vyos/util.py @@ -159,11 +159,36 @@ def call(command, flag='', shell=None, input=None, timeout=None, env=None, return code -def read_file(path): - """ Read a file to string """ - with open(path, 'r') as f: - data = f.read().strip() - return data +def read_file(fname, defaultonfailure=None): + """ + read the content of a file, stripping any end characters (space, newlines) + should defaultonfailure be not None, it is returned on failure to read + """ + try: + """ Read a file to string """ + with open(fname, 'r') as f: + data = f.read().strip() + return data + except Exception as e: + if defaultonfailure is not None: + return defaultonfailure + raise e + + +def read_json(fname, defaultonfailure=None): + """ + read and json decode the content of a file + should defaultonfailure be not None, it is returned on failure to read + """ + import json + try: + with open(fname, 'r') as f: + data = json.load(f) + return data + except Exception as e: + if defaultonfailure is not None: + return defaultonfailure + raise e def chown(path, user, group): diff --git a/python/vyos/version.py b/python/vyos/version.py index d51a940d6..a524b36ea 100644 --- a/python/vyos/version.py +++ b/python/vyos/version.py @@ -34,9 +34,17 @@ import json import vyos.defaults +from vyos.util import read_file +from vyos.util import read_json +from vyos.util import popen +from vyos.util import run +from vyos.util import DEVNULL + + version_file = os.path.join(vyos.defaults.directories['data'], 'version.json') -def get_version_data(file=version_file): + +def get_version_data(fname=version_file): """ Get complete version data @@ -52,20 +60,50 @@ def get_version_data(file=version_file): is an implementation detail and may change in the future, while the interface of this module will stay the same. """ - try: - with open(file, 'r') as f: - version_data = json.load(f) - return version_data - except FileNotFoundError: - return {} + return read_json(fname, {}) -def get_version(file=None): + +def get_version(fname=version_file): """ Get the version number, or an empty string if it could not be determined """ - version_data = None - if file: - version_data = get_version_data(file=file) - else: - version_data = get_version_data() - return version_data.get('version','') + return get_version_data(fname=fname).get('version', '') + + +def get_full_version_data(fname=version_file): + version_data = get_version_data(fname) + + # Get system architecture (well, kernel architecture rather) + version_data['system_arch'], _ = popen('uname -m', stderr=DEVNULL) + + # Get hypervisor name, if any + try: + hypervisor, _ = popen('hvinfo', stderr=DEVNULL) + version_data['system_type'] = f"{hypervisor} guest" + except OSError: + # hvinfo returns 1 if it cannot detect any hypervisor + version_data['system_type'] = 'bare metal' + + # Get boot type, it can be livecd, installed image, or, possible, a system installed + # via legacy "install system" mechanism + # In installed images, the squashfs image file is named after its image version, + # while on livecd it's just "filesystem.squashfs", that's how we tell a livecd boot + # from an installed image + boot_via = "installed image" + if run(""" grep -e '^overlay.*/filesystem.squashfs' /proc/mounts >/dev/null""") == 0: + boot_via = "livecd" + elif run(""" grep '^overlay /' /proc/mounts >/dev/null """) != 0: + boot_via = "legacy non-image installation" + version_data['boot_via'] = boot_via + + # Get hardware details from DMI + dmi = '/sys/class/dmi/id' + version_data['hardware_vendor'] = read_file(dmi + '/sys_vendor', 'Unknown') + version_data['hardware_model'] = read_file(dmi +'/product_name','Unknown') + + # These two assume script is run as root, normal users can't access those files + subsystem = '/sys/class/dmi/id/subsystem/id' + version_data['hardware_serial'] = read_file(subsystem + '/product_serial','Unknown') + version_data['hardware_uuid'] = read_file(subsystem + '/product_uuid', 'Unknown') + + return version_data -- cgit v1.2.3