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diff --git a/docs/BUGS b/docs/BUGS new file mode 100644 index 000000000..28baa9869 --- /dev/null +++ b/docs/BUGS @@ -0,0 +1,51 @@ +How to report a bug in Debian Live +================================== + +"No software is perfect... we need your help!" + +Debian Live is far from being perfect, but we want to make it as close as +possible to perfect - with your help. + +Do not hesitate to report a bug: it is better to fill a report twice than never. +However, here are some recommendations how to file good bug reports. + + +1. Where does the bug appear? +----------------------------- + +...at build time while bootstrapping? + +make-live first bootstraps a basic Debian system with cdebootstrap(1) or +debootstrap(8). Depending on both cdebootstrap/debootstrap and the Debian +distribution it is bootstrapping, it runs sucessful or not. If a bug appears +here, check if the error is related to a specific Debian package (most likely), +or if it is related to cdebootstrap/debootstrap itself. + +In both cases, this is not a bug in Debian Live, but rather in Debian itself. We +can not fix this directly. Instead, report such a bug against the cdebootstrap +package, or the failing package. + + +...at build time while installing packages? + +Debian Live installs additional packages from the Debian archive. Depending on +the Debian distribution used and the daily archive state, it can fail. If a bug +appears here, check if the error is also reproducible on a normal system. + +If this is the case, this is not a bug in Debian Live, but rather in Debian +again. Report it against the failing package. + + +...at run time? + +If a package was successfully installed, but fails while actually running the +Live system, this is probably a bug in Debian Live. + + +2. Where to send the bug report? +-------------------------------- + +Report error logs of build time errors to live-helper and run time errors to +casper in the Debian Bug Tracking System. If you are unsure or need more help +before submitting a bug report, you can always send a message to +<debian-devel-live@lists.alioth.debian.org>. We will help you to figure it out. |