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diff --git a/templates/iso/doc/bug-reporting.txt b/templates/iso/doc/bug-reporting.txt deleted file mode 100644 index ca14c2ae9..000000000 --- a/templates/iso/doc/bug-reporting.txt +++ /dev/null @@ -1,304 +0,0 @@ -How to report a bug in Debian - -Important things to note before sending - - Please don't report multiple unrelated bugs - especially ones in - different packages - in a single bug report. It makes our lives much - easier if you send separate reports. - - You should check if your bug report has already been filed by someone - else before submitting it. Lists of currently outstanding bugs are - available on the World Wide Web and elsewhere - see other documents - for details. You can submit your comments to an existing bug report - #<number> by sending e-mail to <number>@bugs.debian.org - - If you can't seem to determine which package contains the problem, - please send e-mail to the Debian user mailing list asking for advice. - If your problem doesn't relate just to one package but some general - Debian service, there are several pseudo-packages or even mailing - lists that you can use to relay your message to us instead. - - If you'd like to send a copy of your bug report to additional - recipients (such as mailing lists), you shouldn't use the usual e-mail - headers, but a different method, described below. - -Sending the bug report using an automatic bug report tool - - The reportbug program can ease filing bugs by guiding you through the - bug reporting process step by step. The querybts tool, available from - the same package as reportbug, provides a convenient text-based - interface to the bug tracking system. - - Emacs users can also use the debian-bug command provided by the - debian-el package. When called with M-x debian-bug, it will ask for - all necessary information in a similar way to reportbug. - -Sending the bug report via e-mail - - Send email to submit@bugs.debian.org, as described below. - - Of course, like any email, you should include a clear, descriptive - Subject line in your main mail header. The subject you give will be - used as the initial bug title in the tracking system, so please try to - make it informative! - - You need to put a pseudo-header at the start of the body of the - message. That means that the first line of the message body should - say: -Package: <something> - - Replace <something> with the name of the package which has the bug. - - The second line of the message should say: -Version: <something> - - Replace <something> with the version of the package. Please don't - include any text here other than the version itself, as the bug - tracking system relies on this field to work out which releases are - affected by the bug. - - You need to supply a correct Package line in the pseudo-header in - order for the bug tracking system to deliver the message to the - package's maintainer. See this example for information on how to find - this information. - - The pseudo-header fields should start at the very start of their - lines. - - Please include in your report: - * The exact and complete text of any error messages printed or - logged. This is very important! - * Exactly what you typed or did to demonstrate the problem. - * A description of the incorrect behaviour: exactly what behaviour - you were expecting, and what you observed. A transcript of an - example session is a good way of showing this. - * A suggested fix, or even a patch, if you have one. - * Details of the configuration of the program with the problem. - Include the complete text of its configuration files. - * The versions of any packages on which the buggy package depends. - * What kernel version you're using (type uname -a), your shared C - library (type ls -l /lib/libc.so.6 or dpkg -s libc6 | grep - ^Version), and any other details about your Debian system, if it - seems appropriate. For example, if you had a problem with a Perl - script, you would want to provide the version of the `perl' binary - (type perl -v or dpkg -s perl | grep ^Version:). - * Appropriate details of the hardware in your system. If you're - reporting a problem with a device driver please list all the - hardware in your system, as problems are often caused by IRQ and - I/O address conflicts. - - Include any detail that seems relevant - you are in very little danger - of making your report too long by including too much information. If - they are small please include in your report any files you were using - to reproduce the problem (uuencoding them if they may contain odd - characters etc.). - - For more advice on how to help the developers solve your problem, - please read How to Report Bugs Effectively. - -Example - - A bug report, with mail header, looks something like this: - To: submit@bugs.debian.org - From: diligent@testing.linux.org - Subject: Hello says `goodbye' - - Package: hello - Version: 1.3-16 - - When I invoke `hello' without arguments from an ordinary shell - prompt it prints `goodbye', rather than the expected `hello, world'. - Here is a transcript: - - $ hello - goodbye - $ /usr/bin/hello - goodbye - $ - - I suggest that the output string, in hello.c, be corrected. - - I am using Debian GNU/Linux 2.2, kernel 2.2.17-pre-patch-13 - and libc6 2.1.3-10. - -Sending copies of bug reports to other addresses - - Sometimes it is necessary to send a copy of a bug report to somewhere - else besides debian-bugs-dist and the package maintainer, which is - where they are normally sent. - - You could do this by CC'ing your bug report to the other address(es), - but then the other copies would not have the bug report number put in - the Reply-To field and the Subject line. When the recipients reply - they will probably preserve the submit@bugs.debian.org entry in the - header and have their message filed as a new bug report. This leads to - many duplicated reports. - - The right way to do this is to use the X-Debbugs-CC header. Add a line - like this to your message's mail header: - X-Debbugs-CC: other-list@cosmic.edu - - This will cause the bug tracking system to send a copy of your report - to the address(es) in the X-Debbugs-CC line as well as to - debian-bugs-dist. - - Avoid sending such copies to the addresses of other bug reports, as - they will be caught by the checks that prevent mail loops. There is - relatively little point in using X-Debbugs-CC for this anyway, as the - bug number added by that mechanism will just be replaced by a new one; - use an ordinary CC header instead. - - This feature can often be combined usefully with mailing quiet - see - below. - -Severity levels - - If a report is of a particularly serious bug, or is merely a feature - request that, you can set the severity level of the bug as you report - it. This is not required, however, and the developers will assign an - appropriate severity level to your report if you do not. - - To assign a severity level, put a line like this one in the - pseudo-header: -Severity: <severity> - - Replace <severity> with one of the available severity levels, as - described in the developers' documentation. - -Assigning tags - - You can set tags on a bug as you are reporting it. For example, if you - are including a patch with your bug report, you may wish to set the - patch tag. This is not required, however, and the developers will set - tags on your report as and when it is appropriate. - - To set tags, put a line like this one in the pseudo-header: -Tags: <tags> - - Replace <tags> with one or more of the available tags, as described in - the developers' documentation. Separate multiple tags with commas, - spaces, or both. - -Other pseudo headers (primarily of interest to package maintainers) - -Forwarded: foo@example.com - - will mark the newly submitted bug as forwarded to foo@example.com. See - Recording that you have passed on a bug report in the developers' - documentation for details. -Owner: foo@example.com - - will indicate that foo@example.com is now responsible for fixing this - bug. See Changing bug ownership in the developers' documentation for - details. -Source: foopackage - - the equivalent of Package: for bugs present in the source package of - foopackage; for most bugs in most packages you don't want to use this - option. - - Finally, if your MUA doesn't allow you to edit the headers, you can - set the various X-Debbugs- headers in the pseudo-headers. - -Different submission addresses (minor or mass bug reports) - - If a bug report is minor, for example, a documentation typo or a - trivial build problem, please adjust the severity appropriately and - send it to maintonly@bugs instead of submit@bugs. maintonly will - forward the report to the package maintainer only, it won't forward it - to the BTS mailing lists. - - If you're submitting many reports at once, you should definitely use - maintonly@bugs so that you don't cause too much redundant traffic on - the BTS mailing lists. Before submitting many similar bugs you may - also want to post a summary on debian-bugs-dist. - - If wish to report a bug to the bug tracking system that's already been - sent to the maintainer, you can use quiet@bugs. Bugs sent to - quiet@bugs will not be forwarded anywhere, only filed. - - When you use different submission addresses, the bug tracking system - will set the Reply-To of any forwarded message so that the replies - will by default be processed in the same way as the original report. - That means that, for example, replies to maintonly will go to - nnn-maintonly@bugs instead of nnn@bugs, unless of course one overrides - this manually. - -Acknowledgements - - Normally, the bug tracking system will return an acknowledgement to - you by e-mail when you report a new bug or submit additional - information to an existing bug. If you want to suppress this - acknowledgement, include an X-Debbugs-No-Ack header in your e-mail - (the contents of this header do not matter; however, it must be in the - mail header and not in the pseudo-header with the Package field). If - you report a new bug with this header, you will need to check the web - interface yourself to find the bug number. - - Note that this header will not suppress acknowledgements from the - control@bugs mailserver, since those acknowledgements may contain - error messages which should be read and acted upon. - -Bug reports against unknown packages - - If the bug tracking system doesn't know who the maintainer of the - relevant package is it'll forward the report to debian-bugs-dist even - if maintonly was used. - - When sending to maintonly@bugs or nnn-maintonly@bugs you should make - sure that the bug report is assigned to the right package, by putting - a correct Package at the top of an original submission of a report, or - by using the control@bugs service to (re)assign the report - appropriately first if it isn't correct already. - -Using dpkg to find the package and version for the report - - If you are reporting a bug in a command, you can find out which - package installed it by using dpkg --search. You can find out which - version of a package you have installed by using dpkg --list or dpkg - --status. - - For example: -$ which apt-get -/usr/bin/apt-get -$ type apt-get -apt-get is /usr/bin/apt-get -$ dpkg --search /usr/bin/apt-get -apt: /usr/bin/apt-get -$ dpkg --list apt -Desired=Unknown/Install/Remove/Purge/Hold -| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed -|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad) -||/ Name Version Description -+++-==============-==============-============================================ -ii apt 0.3.19 Advanced front-end for dpkg -$ dpkg --status apt -Package: apt -Status: install ok installed -Priority: standard -Section: base -Installed-Size: 1391 -Maintainer: APT Development Team <deity@lists.debian.org> -Version: 0.3.19 -Replaces: deity, libapt-pkg-doc (<< 0.3.7), libapt-pkg-dev (<< 0.3.7) -Provides: libapt-pkg2.7 -Depends: libapt-pkg2.7, libc6 (>= 2.1.2), libstdc++2.10 -Suggests: dpkg-dev -Conflicts: deity -Description: Advanced front-end for dpkg - This is Debian's next generation front-end for the dpkg package manager. - It provides the apt-get utility and APT dselect method that provides a - simpler, safer way to install and upgrade packages. - . - APT features complete installation ordering, multiple source capability - and several other unique features, see the Users Guide in - /usr/doc/apt/guide.text.gz - _________________________________________________________________ - - Debian BTS administrators <owner@bugs.debian.org> - - Debian bug tracking system - Copyright © 1999 Darren O. Benham, 1997, 2003 nCipher Corporation Ltd, - 1994-1997 Ian Jackson. - _________________________________________________________________ - |