From 1ec7ddaa62e53173b4e1d2982f2bc0a3c8993fa7 Mon Sep 17 00:00:00 2001 From: Daniel Baumann Date: Sat, 20 Dec 2008 11:18:45 +0100 Subject: Updating cd includes. --- .../etch/common/doc/FAQ/html/ch-support.en.html | 679 +++++++++++++++++++++ 1 file changed, 679 insertions(+) create mode 100644 includes/etch/common/doc/FAQ/html/ch-support.en.html (limited to 'includes/etch/common/doc/FAQ/html/ch-support.en.html') diff --git a/includes/etch/common/doc/FAQ/html/ch-support.en.html b/includes/etch/common/doc/FAQ/html/ch-support.en.html new file mode 100644 index 000000000..5036cb539 --- /dev/null +++ b/includes/etch/common/doc/FAQ/html/ch-support.en.html @@ -0,0 +1,679 @@ + + + + + + + + +The Debian GNU/Linux FAQ - Getting support for Debian GNU/Linux + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

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+ +
+ +

+The Debian GNU/Linux FAQ +
Chapter 12 - Getting support for Debian GNU/Linux +

+ +
+ +

12.1 What other documentation exists on and for a Debian system?

+ + + + + + + + + +

+Note that you may access a lot of documentation on your system by using a WWW +browser, through `dwww', `dhelp' or `doccentral' commands, found in respective +packages, or by using `yelp'. +

+ +
+ +

12.2 Are there any on-line resources for discussing Debian?

+ +

+Yes. In fact, the main method of support Debian provides to our users is by +the way of e-mail. We'll give some details on that, and mention some other +useful resources. Even more resources are listed at the Debian Support webpage. +

+ +
+ +

12.2.1 Mailing lists

+ +

+There are a lot of Debian-related mailing +lists. +

+ +

+On a system with the doc-debian package installed there is a +complete list of mailing lists in +/usr/share/doc/debian/mailing-lists.txt. +

+ +

+Debian mailing lists are named following the pattern +debian-list-subject. Examples are debian-announce, debian-user, +debian-news. To subscribe to any list debian-list-subject, send +mail to debian-list-subject-request@lists.debian.org with the word +"subscribe" in the Subject: header. Be sure to remember to add +-request to the e-mail address when using this method to subscribe or +unsubscribe. Otherwise your e-mail will go to the list itself, which could be +embarrassing or annoying, depending on your point of view. +

+ +

+You can subscribe to mailing lists using the WWW form. You +can also un-subscribe using a WWW form. +

+ +

+The list manager's e-mail address is listmaster@lists.debian.org, +in case you have any trouble. +

+ +

+The mailing lists are public forums. All e-mails sent to the lists are also +copied to the public archive, for anybody (even non-subscribers) to browse or +search. Please make sure you never send any confidential or unlicensed +material to the lists. This includes things like e-mail addresses. Of +particular note is the fact that spammers have been known to abuse e-mail +addresses posted to our mailing lists. See the Mailing +Lists Privacy policy for more information. +

+ +

+Archives of the Debian mailing lists are available via WWW at http://lists.debian.org/. +

+ +
+ +

12.2.1.1 What is the code of conduct for the mailing lists?

+ +

+When using the Debian mailing lists, please follow these rules: +

+ + + + + + +
+ +

12.2.2 Web forums

+ +

+debianHELP and Debian User Forums are web forums +on which you can submit questions about Debian and have them answered by other +users. (These are not officially part of the Debian project.) +

+ +
+ +

12.2.3 Wiki

+ +

+Solutions to common problems, howto's, guides, tips and other documentation can +be found at the constantly changing Debian Wiki. +

+ +
+ +

12.2.4 Maintainers

+ +

+Users can address questions to individual package maintainers using e-mail. To +reach a maintainer of a package called xyz, send e-mail to +xyz@packages.debian.org. +

+ +
+ +

12.2.5 Usenet newsgroups

+ +

+Users should post non-Debian-specific questions to one of the Linux USENET +groups, which are named comp.os.linux.* or linux.*. There are several lists of +Linux Usenet newsgroups and other related resources on the WWW, e.g. on the +Linux Online +and LinuxJournal sites. +

+ +
+ +

12.3 Is there a quick way to search for information on Debian GNU/Linux?

+ +

+There is a variety of search engines that serve documentation related to +Debian: +

+ + + + +
+ +

12.4 Are there logs of known bugs?

+ +

+Reports on unsolved (and closed) issues are publicly available: Debian +promissed to do so by stating "We will not hide problems" in the +Debian Social +Contract. +

+ +

+The Debian GNU/Linux distribution has a bug tracking system (BTS) which files +details of bugs reported by users and developers. Each bug is given a number, +and is kept on file. Once it has been dealt with, it is marked as such. +

+ +

+Copies of this information are available at http://www.debian.org/Bugs/. +

+ +

+A mail server provides access to the bug tracking system database via e-mail. +In order to get the instructions, send an e-mail to request@bugs.debian.org +with "help" in the body. +

+ +
+ +

12.5 How do I report a bug in Debian?

+ +

+If you have found a bug in Debian, please read the instructions for reporting a +bug in Debian. These instructions can be obtained in one of several ways: +

+ + + + +

+You can use the package reportbug that will guide you through the +reporting process and mail the message to the proper address, with some extra +details about your system added automatically. It will also show you a list of +bugs already reported to the package you are reporting against in case your bug +has been reported previously, so that you can add additional information to the +existing bug report. +

+ +

+Expect to get an automatic acknowledgement of your bug report. It will also be +automatically given a bug tracking number, entered into the bug log and +forwarded to the debian-bugs-dist mailing list. +

+ +
+ +

+[ previous ] +[ Contents ] +[ 1 ] +[ 2 ] +[ 3 ] +[ 4 ] +[ 5 ] +[ 6 ] +[ 7 ] +[ 8 ] +[ 9 ] +[ 10 ] +[ 11 ] +[ 12 ] +[ 13 ] +[ 14 ] +[ 15 ] +[ 16 ] +[ next ] +

+ +
+ +

+The Debian GNU/Linux FAQ +

+ +
+version 4.0.3, 6 August 2008
+
+Authors are listed at Debian FAQ Authors
+
+
+
+ + + + + -- cgit v1.2.3