From d80c8552b60d499dbec7fb37e09ab8fc4145ce2d Mon Sep 17 00:00:00 2001 From: Daniel Baumann Date: Sun, 23 Sep 2007 10:04:22 +0200 Subject: Adding live-package 0.99.6-1. --- templates/iso/doc/FAQ/html/ch-support.en.html | 525 -------------------------- 1 file changed, 525 deletions(-) delete mode 100644 templates/iso/doc/FAQ/html/ch-support.en.html (limited to 'templates/iso/doc/FAQ/html/ch-support.en.html') diff --git a/templates/iso/doc/FAQ/html/ch-support.en.html b/templates/iso/doc/FAQ/html/ch-support.en.html deleted file mode 100644 index 57e21da17..000000000 --- a/templates/iso/doc/FAQ/html/ch-support.en.html +++ /dev/null @@ -1,525 +0,0 @@ - - - - - - - - -The Debian GNU/Linux FAQ - Getting support for Debian GNU/Linux - - - - - -

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-The Debian GNU/Linux FAQ -
Chapter 11 - Getting support for Debian GNU/Linux -

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11.1 What other documentation exists on and for a Debian system?

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-Note that you may access a lot of documentation on your system by using a WWW -browser, through `dwww', `dhelp' or `doccentral' commands, found in respective -packages. -

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11.2 Are there any on-line resources for discussing Debian?

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-Yes. In fact, the main method of support Debian provides to our users is by -the way of e-mail. -

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11.2.1 Mailing lists

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-There are a lot of Debian-related mailing -lists. -

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-On a system with the doc-debian package installed there is a -complete list of mailing lists in -/usr/share/doc/debian/mailing-lists.txt. -

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-Debian mailing lists are named following the pattern -debian-list-subject. Examples are debian-announce, debian-user, -debian-news. To subscribe to any list debian-list-subject, send -mail to debian-list-subject-request@lists.debian.org with the word -"subscribe" in the Subject: header. Be sure to remember to add --request to the e-mail address when using this method to subscribe or -unsubscribe. Otherwise your e-mail will go to the list itself, which could be -embarrassing or annoying, depending on your point of view. -

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-If you have a forms-capable World Wide Web browser, you can subscribe to -mailing lists using the WWW form. You -can also un-subscribe using a WWW form. -

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-The list manager's e-mail address is listmaster@lists.debian.org, -in case you have any trouble. -

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-The mailing lists are public forums. All e-mails sent to the lists are also -copied to the public archive, for anybody (even non-subscribers) to browse or -search. Please make sure you never send any confidential or unlicensed -material to the lists. This includes things like e-mail addresses. Of -particular note is the fact that spammers have been known to abuse e-mail -addresses posted to our mailing lists. See the Mailing -Lists Privacy policy for more information. -

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-Archives of the Debian mailing lists are available via WWW at http://lists.debian.org/. -

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11.2.1.1 What is the code of conduct for the mailing lists?

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-When using the Debian mailing lists, please follow these rules: -

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11.2.2 Maintainers

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-Users can address questions to individual package maintainers using e-mail. To -reach a maintainer of a package called xyz, send e-mail to -xyz@packages.debian.org. -

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11.2.3 Usenet newsgroups

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-Users should post non-Debian-specific questions to one of the Linux USENET -groups, which are named comp.os.linux.* or linux.*. There are several lists of -Linux Usenet newsgroups and other related resources on the WWW, e.g. on the -Linux Online -and LinuxJournal sites. -

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11.3 Is there a quick way to search for information on Debian GNU/Linux?

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-There is a variety of search engines that serve documentation related to -Debian: -

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11.4 Are there logs of known bugs?

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-Reports on unsolved (and closed) issues are publicly available: Debian -promissed to do so by stating "We will not hide problems" in the -Debian Social -Contract. -

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-The Debian GNU/Linux distribution has a bug tracking system (BTS) which files -details of bugs reported by users and developers. Each bug is given a number, -and is kept on file until it is marked as having been dealt with. -

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-Copies of this information are available at http://www.debian.org/Bugs/. -

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-A mail server provides access to the bug tracking system database via e-mail. -In order to get the instructions, send an e-mail to request@bugs.debian.org -with "help" in the body. -

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11.5 How do I report a bug in Debian?

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-If you have found a bug in Debian, please read the instructions for reporting a -bug in Debian. These instructions can be obtained in one of several ways: -

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-You can use the package reportbug that will guide you through the -reporting process and mail the message to the proper address, with some extra -details about your system added automatically. It will also show you a list of -bugs already reported to the package you are reporting against in case your bug -has been reported previously, so that you can additional information to the -existing bug report. -

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-If you want to mail the report with an e-mail program, send a message to -submit@bugs.debian.org. The -message's first line must be similar to -

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-     Package: package-name
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-(replace package-name with the name of the package). The next line -should relate the package version number in a similar way: -

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-     Version: version-number
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-The version number for any package installed on your system can be obtained -using the command line -

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-     dpkg -s package-name
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-This section is referred to as the pseudo-header. The rest of the message -should contain the description of the bug (please make it moderately detailed), -the Debian release you are using, and versions of other relevant packages. The -Debian release number will be displayed by the command -

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-     cat /etc/debian_version
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-Expect to get an automatic acknowledgement of your bug report. It will also be -automatically given a bug tracking number, entered into the bug log and -forwarded to the debian-bugs-dist mailing list. -

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-The Debian GNU/Linux FAQ -

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-version 3.1.3, 25 April 2006
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-Authors are listed at Debian FAQ Authors
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