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diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
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+---
+name: Bug report
+about: Create a report to help us improve
+
+---
+**Alternative, faster ways to get help**
+If you have just started using ZeroTier, here are some places to get help:
+- my.zerotier.com has a _Community_ tab. It's a live chat with other users and the developers. 
+- [ZeroTier Knowledge Base](https://support.zerotier.com/knowledgebase.php?s=MQ__)
+- www.zerotier.com has a Contact Us button
+- email contact@zerotier.com
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Create a Network '...'
+2. Install zerotier-one '....'
+3. '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots or console output to help explain your problem.
+
+**Desktop (please complete the following information):**
+ - OS: [e.g. Mac, Linux, Windows, BSD]
+ - OS/Distribution Version
+ - ZeroTier Version [e.g. 1.2.4]
+ - Hardware [e.g. raspberry pi 3]
+ 
+**Smartphone (please complete the following information):**
+ - Device: [e.g. iPhone6]
+ - OS: [e.g. iOS8.1]
+ - Version [e.g. 1.2.4]
+
+**Additional context**
+Add any other context about the problem here.
+- ZeroTier Network Configuration
+- Router Config
+- Firewall Config (try turning the firewall off)
+- General Network Environment: [ e.g Home, University Campus, Corporate LAN ]
+
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
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+---
+name: Feature request
+about: Suggest an idea for this project
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.