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---
name: Bug report
about: Create a report to help us improve
---
**Alternative, faster ways to get help**
If you have just started using ZeroTier, here are some places to get help:
- my.zerotier.com has a _Community_ tab. It's a live chat with other users and the developers.
- [ZeroTier Knowledge Base](https://support.zerotier.com/knowledgebase.php?s=MQ__)
- www.zerotier.com has a Contact Us button
- email contact@zerotier.com
**Describe the bug**
A clear and concise description of what the bug is.
**To Reproduce**
Steps to reproduce the behavior:
1. Create a Network '...'
2. Install zerotier-one '....'
3. '....'
4. See error
**Expected behavior**
A clear and concise description of what you expected to happen.
**Screenshots**
If applicable, add screenshots or console output to help explain your problem.
**Desktop (please complete the following information):**
- OS: [e.g. Mac, Linux, Windows, BSD]
- OS/Distribution Version
- ZeroTier Version [e.g. 1.2.4]
- Hardware [e.g. raspberry pi 3]
**Smartphone (please complete the following information):**
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Version [e.g. 1.2.4]
**Additional context**
Add any other context about the problem here.
- ZeroTier Network Configuration
- Router Config
- Firewall Config (try turning the firewall off)
- General Network Environment: [ e.g Home, University Campus, Corporate LAN ]
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