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| -rw-r--r-- | .github/ISSUE_TEMPLATE/bug_report.md | 31 |
1 files changed, 21 insertions, 10 deletions
diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md index b7353733..60f96888 100644 --- a/.github/ISSUE_TEMPLATE/bug_report.md +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -3,33 +3,44 @@ name: Bug report about: Create a report to help us improve --- +**Alternative, faster ways to get help** +If you have just started using ZeroTier, here are some places to get help: +- my.zerotier.com has a _Community_ tab. It's a live chat with other users and the developers. +- [ZeroTier Knowledge Base](https://support.zerotier.com/knowledgebase.php?s=MQ__) +- www.zerotier.com has a Contact Us button +- email contact@zerotier.com **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce the behavior: -1. Go to '...' -2. Click on '....' -3. Scroll down to '....' +1. Create a Network '...' +2. Install zerotier-one '....' +3. '....' 4. See error **Expected behavior** A clear and concise description of what you expected to happen. **Screenshots** -If applicable, add screenshots to help explain your problem. +If applicable, add screenshots or console output to help explain your problem. **Desktop (please complete the following information):** - - OS: [e.g. iOS] - - Browser [e.g. chrome, safari] - - Version [e.g. 22] - + - OS: [e.g. Mac, Linux, Windows, BSD] + - OS/Distribution Version + - ZeroTier Version [e.g. 1.2.4] + - Hardware [e.g. raspberry pi 3] + **Smartphone (please complete the following information):** - Device: [e.g. iPhone6] - OS: [e.g. iOS8.1] - - Browser [e.g. stock browser, safari] - - Version [e.g. 22] + - Version [e.g. 1.2.4] **Additional context** Add any other context about the problem here. +- ZeroTier Network Configuration +- Router Config +- Firewall Config (try turning the firewall off) +- General Network Environment: [ e.g Home, University Campus, Corporate LAN ] + |